TinyBull Social Cloud

Facebook:

1. Before you get started, make sure that you either have the correct login information for the Facebook account you are trying to link, or that you have admin access to the page.
2. Navigate to your Brand Settings by clicking the gear icon on the left-hand side
3. Click Linked Accounts and then Add New
4. From here, click Facebook and follow the instructions as you are redirected to Facebook
5. Select any accounts that you want to be linked into the workspace and click Link x Account
6. You will now see the connected Facebook account(s) in your Linked Accounts under Existing, and you’re ready to post!

Instagram:

1. Before you get started, make sure that your Instagram account is a Business Profile and is connected to a Facebook Business Page.
2. Navigate to your Linked Accounts and click Add New, then Instagram
3. You will be redirected to Facebook, so make sure you are logged into the correct Facebook account and click continue
4. Next, you should see a list of all the accounts you have access to. It is important that you click Select All on each
   page when prompted to allow publishing access. (Note: This will not link every account into your
   TinyBull Social Cloud dashboard – it will simply give you the correct permissions to post)
5. In the next window, make sure every toggle is on YES, then click Done and OK to save your settings
6. In the next window, make sure every toggle is on YES, then click Done and OK to save your settings

Twitter/X:

1. Navigate to your Brand Settings and click Twitter
2. When redirected to Twitter, enter the login information for the desired Twitter account and click Authorize app
3. You will now see the connected Twitter account(s) in your Linked Accounts under Existing, and you’re ready to post!

LinkedIn:

1. Navigate to your Brand Settings and click LinkedIn
2. When redirected, login to the desired LinkedIn account and click Allow when prompted to give access
3. Select the accounts you want to link into TinyBull Social Cloud and click Link x Account
4. You will now see the connected LinkedIn account(s) in your Linked Accounts under Existing, and you’re ready to post!

Youtube:

1. Navigate to your Brand Settings and click YouTube
2. Login to the desired YouTube account and click Allow when promoted to give access
3. Copy the code that appears and go back to your TinyBull Social Cloud dashboard
4. Paste the code and click Authorize
5. You will now see the connected YouTube account(s) in your Linked Accounts under Existing, and you’re ready to post!

Google My Business (GMB):

1. Navigate to your Brand Settings and click Google My Business
2. Login to the desired Google account and click Allow when promoted to give access
3. Copy the code that appears and go back to your TinyBull Social Cloud dashboard
4. Paste the code and click Authorize
5. You will now see the connected GMB account(s) in your Linked Accounts under Existing, and you’re ready to post!

Pinterest:

1. Navigate to your Brand Settings and click Pinterest
2. Login to the desired Pinterest account and click Give Access
3. To select default boards, click on the Boards Linked: _ Default.
4. Don’t see all your boards? Click Sync Account to refresh the list. Select your desired boards then click Mark as Default
5. You’re ready to post to Pinterest!

Marketing is a collaborative process — we get it! That’s why TinyBull Social Cloud has built-in content approvals.

Requiring Approval:

1. You can require approval on a per-brand basis or for individual posts.
2. To require approval for all new posts
3. Navigate to the Publishing tab in your Brand Settings and toggle on Require Content Approvals. Click Save.

To require approval for content created by certain users:

1. Navigate to your Account Settings and hover over the gear icon next to the user that will be creating the content. Click ‘Require Approval’

To require approval for an individual piece of content:

1. Navigate to that specific content item and click the checkmark in the top left corner to toggle the approval.

Why use approvals?

1. You can schedule content ahead of time and the content will not be posted until it has been approved. No more switching back and forth between your scheduler and Google Sheets or emails.

Creating a New Approval:

1. Navigate to the Approvals tab
2. Click ‘New Approval’ in the top right
3. Give the new approval a title, description, and select the content that you want to be approved. Note: When selecting the content, you can select by either category or individual content items.

Sending the Approval to Your Client:

1. Once you create the new approval, it will generate a link you can share with your client via text, email, Slack, etc…
2. The live approval sheet is mobile friendly and your client doesn’t need to be logged in meaning they can approve the content from their phone while at their son’s soccer game
3. If your client leaves a comment on any of the content in the approval sheet, you will receive a notification in your TinyBull Social Cloud dashboard.

Updating the Content Approval:

1. You can edit the content approval at any point and the changes will automatically be made on the approval sheet your client has. Meaning, you can edit the title, description, choose new content or even edit the content itself.
2. To add new content or remove content
3. Click Edit Approval from the Approvals tab in your dashboard.
4. Click Select Content and choose the new content to add to the approval or remove content.
5. The approval sheet you already sent to the client will be automatically updated with the new content.

If you’re looking to save yourself and your business time, creating a schedule and auto-filling it with content
is a must! In the steps below, we will walk through how to create a weekly schedule, and then set it up to automatically
publish your content based on the criteria you set.

Create a Weekly Schedule

1. Go to Schedules on the left-hand menu and click Create Schedule
2. When prompted, select Weekly Schedule
3. Give the schedule a title and choose the time(s) and day(s) that you want your content to publish. Click Create Schedule to save. (Note: You can add multiple time slots per schedule! Just click +Add another time)

Automate a Schedule with Categories

1. After you save your schedule, a new window will pop up with an option to Auto-Fill This Queue. This is the most important step for automating your posting!
2. Check the Auto-Fill This Queue box when prompted, and under Any Category, select the category you want your schedule to automatically pull content from
3. Select the social accounts you want this schedule to post to. Keep in mind, if you leave this section as Any Account it will post to the social accounts determined by each individual piece of content
4. Click Save Settings
5. You can now view your categorized content in the queue. If you navigate to your calendar, you should see posts scheduled in accordance to your schedule timeslots. As you create new content and categorize it, it will automatically be added to the appropriate “Auto-Filled” queue.

TinyBull Social Cloud enables you to schedule posts to any Facebook Group that you are an admin of!

To link a Facebook Group to your TinyBull Social Cloud dashboard, follow these simple steps:

1. Prior to linking your Facebook group, ensure that you are an admin of the group.
2. Navigate to your Brand Settings and click on Facebook. Follow the in-app directions for signing into Facebook
3. Once Facebook has redirected you back to our platform, you will click on the group(s) you would like to link. Click “Link X Accounts”
4. The group will now prompt you to install our app on Facebook after linking the group. Click on Install App, or you can click the red “!” on the Group’s logo.
5. Search for “Cloud Campaign” and select the app.
6. Then, just click Add and you’ll be done!

Important Note:Facebook Groups are user-scoped – posts will show that they are coming from whoever linked the group within TinyBull Social Cloud. Multiple users can link the same group to a workspace.

YES YOU CAN! You can now post directly to your Instagram Story via TinyBull Social Cloud. Here are the steps to do this:

(NOTE: You can only post stories to BUSINESS Instagram accounts, not creator or personal accounts. If your account is a personal or creator account, you’ll want to switch that first)

1. Navigate to your Content Library, and click “Create Content”:
2. If you are creating a Story post, you will need to click “STORY”. Please note we can only upload a single image or video as a Story post.
3. The specs for the Image:
   • Aspect Ratio: 9:16
4. The Specs for the Video:
   • Aspect Ratio: 0.1:1 10.1 (9:16 is recommended to avoid cropping or a background)
   • Resolution: Max 1920 horizontal pixels
5. Once prompted to the Publishing step, you will be asked to choose an Instagram account to post to. Please note that a story post can only be posted to Instagram at this time.
6. Once the story content is saved to the Content Library, the content will have a “Story Post” banner.
7. To schedule the Story Post, click the three dots on the right corner of the content and click “Schedule Post”:
8. When you are prompted to choose which account to post to, you will only be given Instagram account options (You can also schedule a Story post using the “Post Now” option as well)
9. Once the post is scheduled it will appear on the Calendar and the Story Post banner will remain on the content in the content view to the right of the Calendar

How to bulk upload media

1. Navigate over to your Content Library and click the gear icon in the center of your screen.
2. In Bulk Upload Content, click Upload Images.
3. Drop Images or Click to Upload.
4. You can also select Toggle Advanced to change recycling, approval requirements, add specific category tags, or specify different default accounts.
5. Once you’ve got your content, click Upload Files.
6. Now you’ve got new media added to your library!

Social Media Image Size Guide:

1. Instagram: Recommended Image Size for posts–width of 1080 pixels
   • Landscape: 1080 x 566
   • Portrait: 1080 x 1350
   • Square: 1080 x 1080
   • Supported aspect ratios: Anywhere between 1.91:1 and 4:5
2. Facebook: Recommended Image Size for posts—1200 x 630
   • Carousel: 1200 x 1200 minimum-600 x 315
3. LinkedIn: Recommended Image Size for posts—- 1200 x 627
   • Carousel: 1080 x 1080
4. Pinterest: Recommended Image Size for posts—- 1000 x 1500
   • For square posts(pins): 1000 x 1000

1. TinyBull Social Cloud now supports detailed Account-level analytics, available by clicking on the “Account” link under the “Analytics” category in the left nav.
2. The “Account” Analytics screen supports the selection of Accounts, a base date range, as well as a comparison period. When a comparison period is set, the detailed metric breakdowns below each chart include the delta between the period and comparison period.
   • Example: If you’re looking at January 1-15th, page level data will show activity that took place during that time, regardless of when the post was published.
3. Audience Growth- Shows follower growth over period of time, broken down by account
4. Exposure- Shows total impressions and unique account reach
5. Engagement Breakdown- Total engagement metrics over period of time + change
6. Engagement Rate- Proportion of your audience engaging on content. Shows effectiveness of the content being posted
7. Post Level Metrics (previously labeled Historical):
   • Think of this more as a lifetime value measurement. This measures the activity that happens to a post over time
   • When pulling a report for December, this will show analytics for posts published during December only

Tagging other pages on social media is a great way to increase exposure and engagement. To do so from within TinyBull Social Cloud follow these steps:

Keep in Mind: For all social channels (besides Twitter) you can only tag a business account – not a personal account!

1. When creating your caption, ensure that Platform-Specific Captions are enabled
2. Type ‘@’ followed by the user’s handle to search for their page (e.g. @tinybull_)
   • Pro Tip: If you’re having trouble finding a LinkedIn page, make sure you are typing in their exact “vanity name.” If you’re not sure what their vanity name is, you can find this by going to their LinkedIn page and looking at the URL!

Select the desired page from the drop-down list, and you’re good to go!

Notes:

1. Instagram and Twitter tagging:
   • Both of these platforms do not allow the drop down list of accounts to show. To tag for these platforms, simply type the “@” symbol, and copy/paste their username after. They won’t show as tagged within Cloud Campaign, but they will tag when posted
2. Linkedin tagging:
   • Linkedin’s API doesn’t allow tagging of accounts with special characters. The list of characters not allowed are as follows: |,{,}, @ (outside of the initial @), [,],(,),,#,/,*,_,~
3. API restrictions on tagging:
   • All accounts except Twitter- must be a business account to tag
   • Facebook/Instagram image tagging in Pixel Perfect Preview- must be a business account or public account to tag
4. Instagram location tagging:
   • In order to tag any location, there must be a specific IG account associated with that location. If you’re having trouble tagging a location, it’s most likely because there’s no IG account for that location.